Shipping Policy

Last Updated: June 2026

Thank you for shopping with Voltix. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom: 7–15 business days

• Australia: 8–18 business days

• International Orders: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

From time to time, Voltix may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 2–5 business days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Voltix cannot guarantee successful delivery or provide reimbursement for lost packages.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged product and packaging.

We will review the issue and arrange a replacement or refund when applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact page or by email.

Thank you for choosing Voltix.